Volume & Topics
Number of emails received and processed, common topics and development per week or month.
AI Analytics
From each answer to a better company
Paxomail not only supports your employees, but also makes it visible which questions return, where knowledge is missing and which processes deserve attention.
AI ANALYTICSLAST 30 DAYS
Processed1.284+12%
Draft ready78%+6%
Custom17%-3%
Week 1Today
Chance found27 questions about installation are missing a clear FAQ.
01
Understanding that helps act
Measure what happens See what can be better
Dashboards show trends without losing sight of the human context.
Complexity & performance
Simple, administrative, commercial and technical questions, response time and unanswered messages.
AI & Human Control
Percentage of prepared responses, employee-adjusted concepts and reasons for escalation.
Area of knowledge
Topics for which documentation is missing, obsolete or insufficiently clear answer.
Trends & Segments
Developments by product, department, category or customer group within the agreed data limits.
Recommendations
Targeted proposals for FAQs, manuals, product information and business processes.
02
Example reporting
From signal to verbeteractie
Figures only get value when it is clear which action is logical and who picks them up.
SignalObservationRecommended ActionPriority
Installation questions+34% this monthAdd Visual RoadmapHigh
Delivery time product B19 modified conceptsUpdate product informationHigh
Return statusMean response time 5 hoursResearch on safe automationCenter
Invoice Copy96% without adjustmentPilot approval ruleCenter
Responsible measurement
Insight without unnecessary data
We determine in advance which statistics are really needed, how long underlying data are kept and who has access. Reporting may be organised at aggregated level where appropriate.
Appropriate retention periods
Uncertainty visible
Definitions at each KPI
APPLICATIONS
Paxomail or PaxoData
Where does your team lose most time now?
Tell us briefly about your inbox, documentation or knowledge needs. Herman will personally assess which product and plan fit best.